Target Case Study

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The Target Leadership Institute developed a training course to help leaders better target their attention and cultivate awareness to drive change and results at work. 

However, Target was finding that many people didn't follow through with their training action plans. 

Target wanted a solution to help people follow through on their action plans.

Leadership Training at Target Corp.

88% of chatbot users remembered the action they had committed to do after training while only 68% of the control group remembered their commitment.

Results