Reduce Learning Friction

5 Ways to Obtain 100% Participation 
in your Training Program





January 29, 2020

1:00 pm EST (GMT -5)

45 minutes plus Q&A

NOTE: a recording will be provided to all registrants

Register Now


Friction in a learning experience manifests itself in two critical ways:

  1. Our learning platforms aren’t user-friendly enough and require too many steps 
  2. Training content is often not compelling enough where learners give their full attention

This friction is a huge impediment to delivering the results that organizations need from their training investment.

Mobile Coach and The Training Arcade® are hosting a joint webinar to talk through effective strategies to overcome learning friction, focusing on the use of chatbots and game-based training to ensure learners are both physically and mentally present during their learning experiences.


Vince Han is the founder and CEO of Mobile Coach and a frequent speaker at conferences such as Training Conference, DevLearn, Learning Solutions, Masie’s Learning Conference, ATD ICE, ATD Techknowledge and others. He holds an MBA from the MIT Sloan School of Management. Vince is an industry thought-leader for learning and learning technology with an emphasis on artificial intelligence and chatbot technology. Vince has founded several successful technology companies and resides in Utah. 


Stephen Baer oversees the creative strategy and execution for The Game Agency. Previously, Stephen was Director of Brand Integration at Atari where he oversaw development and marketing for all branded games. Before this role, Stephen was a marketing executive for three divisions of General Electric (NBC, GE Appliances and GE Plastics). Earlier in his career, Stephen was Director of Business Development at GCI Group, a subsidiary of WPP. Stephen has received several corporate awards including General Electric’s Marketing Excellence Award and GCI Group’s Entrepreneurial Spirit Award.

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